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Diploma in Retail Management

Course Title : Retail Management, Diploma
Course Code : DRM

About the Course
The Diploma in Retail Management is designed to provide students with a comprehensive understanding of the theoretical and applied aspects of retail management. Key perspectives that shape the retail marketplace including environmental influences, retail relationships and retail operation will be emphasized. Throughout the term, important concepts including consumer satisfaction, supply chain relationships, quality and value, ethics, social responsibility and the use of technology will be given special attention.

Entry Requirement

(i) Pass Sijil Pelajaran Malaysia (SPM) or its equivalent with 3 credits in any subjects;


(ii) Pass all the subjects in PTPL Business Management Certificate;


(iii) Certificate from any Polytechnic or Public Higher Learning Institution (IPTA) or other equivalent qualification recognised by University Academic Board;


(iv) Pass Unified Examination Certificate (UEC) with at least grade B in 3 subjects;

Duration : 2 1/2 years

Core Subjects

  • Introduction to Retail Management
  • Retail Sales Management
  • Retail Practices
  • Retail Business Environment
  • Principles of Finance
  • Retail Operation
  • Elementary Accounting
  • Marketing in Retail Industry
  • Principles of Marketing
  • Business Law
  • Strategic Management
  • Seminar in Retail Management

Career Prospect
Students can pursue interesting careers within the public and private sector such as in government agencies, department stores, health and beauty retailers, food retailers, home furniture and household goods retailers, durable goods retailers, leisure and personal goods retailers, clothing and footwear retailers, and franchising. Positions that graduates can fill in the above organizations are:

  • Store Supervisor/ Asst. Manager
  • Floor Supervisor/Asst. Manager
  • Retail Supervisor/ Asst. Manager
  • Purchasing Executive
  • Marketing Executive
  • Logistic Executive
  • Planner

KPT Reference : R/341/4/0014 [JPT/BPP(U)1000-801/33/Jld.7(7)]

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